Welcome to Vohra Tea. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing, browsing, or using the Vohra Tea website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

 

2. Products and Services

Vohra Tea offers tea products and related items for sale through our website. We strive to ensure that all product descriptions, images, pricing, and availability information are accurate. However, we do not guarantee that all information is error-free, complete, or current at all times.

We reserve the right to modify, discontinue, or update products without prior notice.

3. Orders and Payments

  • All orders are subject to acceptance and availability.
  • Prices displayed on the website are subject to change without prior notice.
  • Full payment must be received before an order is processed and dispatched.
  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud or pricing errors.

4. Shipping and Delivery

  • Delivery timelines are estimates and may vary based on location, courier services, weather conditions, or unforeseen circumstances.
  • Vohra Tea is not responsible for delays caused by third-party courier partners.
  • Customers are responsible for providing accurate shipping information.

5. Damaged or Defective Products

If you receive a damaged, defective, or incorrect product, please notify us within 24 hours of delivery and provide clear photographs of the damaged package and product.

After verification, Vohra Tea may arrange a replacement or refund in accordance with our Returns & Refund Policy.

6. Returns and Refunds

Returns and refunds are governed by our separate Returns & Refund Policy. Customers are encouraged to review the policy before making a purchase.

7. User Responsibilities

By using our website, you agree:

  • Not to use the website for any unlawful purpose.
  • Not to attempt unauthorized access to our systems or data.
  • Not to interfere with the operation or security of the website.
  • To provide accurate and truthful information when placing orders.

8. Intellectual Property

All content on this website, including logos, trademarks, text, images, graphics, product descriptions, and website design, is the property of Vohra Tea and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission from Vohra Tea.

9. Limitation of Liability

To the fullest extent permitted by law, Vohra Tea shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of or inability to use our website.
  • Product misuse or improper storage.
  • Delays in shipping or delivery.
  • Technical issues beyond our control.

Our total liability shall not exceed the amount paid for the product purchased.

10. Privacy

Your use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in that policy.

11. Third-Party Links

Our website may contain links to external websites. Vohra Tea is not responsible for the content, privacy practices, or policies of third-party websites.

12. Changes to Terms & Conditions

Vohra Tea reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Changes will become effective immediately upon posting on the website.

13. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in India.

14. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Vohra Tea
Email: info@vohratea.com
Phone: +91 XXXXX XXXXX
Website: www.vohratea.com